We pride ourselves on being a one-stop shop for all services you’ll need when purchasing, owning and maintaining a piece of equipment. When it comes to our customers, we’re in it for the long term.
In the event that your equipment breaks down, our in-house service team will come in and repair the equipment in your own home or commercial facility. No need to worry about coordinating with a third-party repair company.
Fitness Experience provides its clients with factory-qualified in-house service, ensuring that their equipment is operating to its full potential. That means one phone call from our customers, and we take care of the rest. Diagnosis, Parts, Installs, Fixed. We do not use the services of a 3rd party contractor. This means shorter wait times for diagnosis appointments, and technicians that have expertise in maintaining and repairing our equipment brands. All warranty work is provided by Fitness Experience in your home.
Assembling and setting up your new fitness equipment can be a time-consuming and complicated task. There is usually a lot of heavy lifting involved and if setup incorrectly, in some cases it can even void your warranty.
Fitness Experience provides our clients with in-house fitness equipment delivery and installation services. Our team of trained professionals will ensure your new investment is setup properly, safely, and most importantly - exactly how you pictured your space looking.
Rates on delivery and installation services vary depending on the fitness equipment you purchase and where you are located, to find out more about delivery and installation rates please contact one of our Fitness Experience locations.
Need some equipment moved to a new house, or maybe just to a new room in your current location? Fitness Experience has your covered with fitness equipment relocation services. Our team of trained fitness equipment installers will ensure your equipment is dismantled and reassembled with care and accuracy.
Relocation services vary in price based on the amount of equipment, type of equipment and the potential driving distance between the two locations. Please reach out to a member of our service team for more information regarding fitness equipment relocation services.
The Fitness Experience service department provides other services along with equipment repair. We can help reduce the chances of breakdown with our General Maintenance Service. Think of it like an oil change for your vehicle. Your equipment will be inspected, cleaned and tested. We will also provide our recommendations on what may need replacement, as well as guidance to how you can maintain your equipment yourself.
Contact one of our service centres below to get started, or send us a request through our online form.
